Description
NetGlow Software offers exciting opportunities for a qualified professional with handson
experience in the design and implementation of network, systems and/or services
management technologies from Computer Associates. Our Enterprise Services
Management (ESM) practice provides implementation solutions for Computer Associates
client base to improve their IT operations and management capabilities. NetGlow
continues to serve number of clients in financial services, state and local, retail,
manufacturing and travel industries.
We need promising consultants to play a key role in the implementation, integration and
operation of ESM tools and processes for a number of projects throughout the United States.
Designation
Analyst
We are looking for Consultant who has worked with CA products & possess 3-5 years experience in CA's ESM / BSO/ Security product implementation, support and/or administration with strong verbal and written communication skills in English. The job involves frequent onsite travel to serve our global customers.
Technical Skills
Advance level expertise with one or more CA products deployed e.g. NSM R11, ASM, DSM, Service Desk, eHealth, Spectrum, Service Desk Service Plus, CMDB, Web Response
Advance level expertise with CA eTrust products like SCC, Audit
Basic knowledge on technology like IDS, Firewalls, Unix and Widows security
Working knowledge of security products like Cisco Firewall, Sourcefire IDS, etc.
Scripting(Perl/Shell/Batch/SQL Query)
Implementation and Design experience with monitoring solutions encompassing one or more CA products
Good Knowledge of TCP/IP networking and Windows, Unix platforms
Experience with MSSQL database
Reporting tools like Crystal Reports
CA Product certifications
Good communication and interpersonal skills
Operations support experience
Experience working with cross functional teams
Project planning
People management
Soft Skills
Strong interpersonal and presentation skills along with good communication skills
Ability to work with minimal levels of supervision or oversight
Educational Qualification
Any
Certifications Desired
CCNP, MCSE, MCSA, CA certifications
Job Responsibilities
Gather requirements from LOB users for application monitoring
Research application specific information for monitoring including events, formats, criticality, etc
Analyze and design monitoring policies for applications
Assist sustaining engineering team members in validating the policies and working
Create test plans and validate test results
ssess impact on current solution design and make recommendations
Liaison with platform owners as well LOB users
Be point of contact for various project activities
Overseeing the technical approach and implementation for the project activities
Participate in critical activities such as problem analysis and closure, application analysis, test results validation, etc.
Drive and coordinate project activities across cross functional teams such as project managers, platform owners, application owners
Create project plan, provide effort estimate and updates on routine basis
Provide necessary status reports and metrics to project management office
